Legal

Terms & Conditions

Welcome to Rest Easy Services. This Terms & Conditions agreement regulates the use of our services on our website. You are automatically bound by these terms by just accessing our website or using any of our services.

1 Acceptance of Terms

In using this website or making use of Rest Easy Services, you hereby accept that you have read, understood, and accepted these Terms & Conditions. If you do not accept any of the terms herein, kindly refrain from using our website or services.

2 Services

Rest Easy Services provides professional property care services, including but not limited to:

  • House Cleaning
  • Office Cleaning
  • Airbnb Cleaning
  • End of Lease Cleaning
  • Carpet Cleaning
  • Window Cleaning
  • Pressure Washing
  • Garden Maintenance
  • Home Maintenance
  • NDIS Cleaning
  • Linen Hire
  • Locksmith Services
  • Car Park Cleaning

Service availability may vary depending on your location and scheduling.

3 Quotes & Pricing

All quotations are based on the information provided by the client. Rates are subject to change should there be any discrepancy between the actual and initial scope of work. Any additional services requested after the acceptance of quotation will result in additional costs.

4 Bookings

Bookings are subject to availability. Advance booking is recommended to ensure that you can have your preferred booking date and time.

It is the customer’s responsibility to ensure that the correct booking information, which includes the location of the property, is provided.

5 Property Access

Our personnel need proper access to the site in question at the appointed time to work safely and effectively. Failure to provide access will result in additional charges.

6 Cancellations & Rescheduling

In case you want to cancel or reschedule the booking, kindly do so at the earliest convenience. Cancellation made later than expected might be subject to some form of cancellation charges.

7 Payment

Payments should be made according to the terms of the service agreement. We may choose not to offer our services again in the future because of outstanding invoices.

8 Customer Responsibilities

For safe service delivery, the customer agrees to:

  • Give proper information about the property.
  • Take care of valuable items prior to the service delivery.
  • Make the work environment safe.
  • Inform us about any danger.

9 Satisfaction

At Rest Easy Services, we endeavor to deliver quality services. In case you are not satisfied with the completed service, kindly get in touch with us at an opportune moment so that we may review your concern.

10 Liability

Despite the greatest efforts being taken to offer professional services, Rest Easy Services will not be liable for:

  • Damage that existed in the property prior to the service.
  • Normal wear and tear.
  • Any delay in service due to events out of our reasonable control.
  • Damages arising from any wrong information provided by the client.
  • Our liability will be limited as per the relevant Australian law.

11 Website Use

All content on this website, whether text, graphics, images, trademarks, or any other form of material, belongs to Rest Easy Services or is licensed by Rest Easy Services and is subject to copyright laws.

Website content may not be reproduced, distributed, or modified without written consent.

12 Third-Party Links

The website may have links to external websites for your convenience. We have no control over the external websites and do not assume any responsibility or liability for their content and privacy policies.

13 Privacy

Use of our website is also subject to our Privacy Policy that details the collection, use, and protection of personal information.

14 Changes to These Terms

Rest Easy Services has the right to revise or amend these Terms and Conditions at any time. The changes shall take effect immediately upon publication on this page.

15 Governing Law

The Terms & Conditions shall be subject to the laws of Victoria, Australia. In case there is any dispute about the use of the site or any other service, the Courts of Victoria shall have jurisdiction to hear the dispute.

16 Contact Us

For any inquiries relating to the Terms & Conditions, please contact Rest Easy Services via our contact details found at our website.